Thank you for purchasing my method, heres how to get any item from amazon free! Step 1 : Register an account with amazon, with your LEGIT information. Step 2 : Go to - http://www.amazon.com/Trade-In/b?ie=UTF8&node=2242532011 Step 3 : Set up a trade-in order for an xbox 360 Step 4 : Select "Do not send item back if damages" Step 5 : Select : "Use my own shipping/courier" Step 6 : Wait 2 days and go to their livechat saying how you just got that email, yet you made the trade-in around 30 days ago and haven't received the gift balance Step 7 : Wait 1-24 hours for them to email you after talking to their manager Step 8 : You should get an email that looks like this My name is Callum, the adviser you spoke with today. I'm sorry you haven't received your payment for Transaction ID TRE-721*897-********-1 yet. Due to the amount of time that has passed, the item may have been lost during delivery. Upon further investigation after our phone call, I have spoken to my team lead and I have been authorised to grant a one time exception. I'm sorry for the inconvenience caused. I've now issued a concession for the total amount of your lost trade-in items - £111.00, which you can use towards your future Amazon.co.uk purchase. And it's as easy as that!