Austin
[3/30/2014 8:39:48 PM] Austin: Hi koi gin pho,

Thank you for contacting Jagex Customer Support.
 
We have investigated the account you named, using all of the information you provided in your message, and we have made a decision as to who should be granted ownership.

In this case, we cannot return this account to you as there is strong evidence to suggest that another user should be in control. While we can see that you have had access in the past, the details supplied by this other user provides them a stronger claim in regards to the history of the account.
[3/30/2014 8:40:24 PM] Austin: tell me how
[3/30/2014 8:40:33 PM] Austin: rs doesnt care if ur the original acc owner anymore
[3/30/2014 8:40:47 PM] Austin: because of stronger claims